{"id":6953,"date":"2023-09-19T09:56:11","date_gmt":"2023-09-19T09:56:11","guid":{"rendered":"https:\/\/fitsmart.io\/shop\/return\/"},"modified":"2025-02-13T14:06:37","modified_gmt":"2025-02-13T14:06:37","slug":"return","status":"publish","type":"page","link":"https:\/\/fitsmart.io\/shop\/en\/return\/","title":{"rendered":"Return policy"},"content":{"rendered":"\t\t
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Return policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Guidelines for returns and exchanges<\/h2>

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WE TAKE CUSTOMER SATISFACTION SERIOUSLY<\/strong><\/p>

We attach great importance to ensuring that your shopping experience with us is the best possible. Here you will find information on how to handle returns, damaged products and cancelations.<\/p>

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HOW YOU CAN CANCEL A PURCHASE IMMEDIATELY<\/strong><\/p>

Please note that your credit card will only be charged once the item has been dispatched from our warehouse. If you wish to cancel your order before it is shipped, please contact our customer service immediately. We will do our best to hold the package before it is shipped. We ship within 3 working days If you wish to cancel an order, please send an e-mail to our customer service with the subject “Cancellation” and your order number so that we can process your request correctly. Due to our fast shipping process, we cannot guarantee that every order can be canceled in time. We will refund the amount paid within a maximum of 15 days.<\/p>

WE REFUND ITEMS THAT HAVE BEEN CORRECTLY RETURNED TO US<\/strong><\/p>

If you are not completely satisfied with your purchase, we give you the option of returning the goods within 14 calendar days of receipt. All items must be returned in their original packaging, unopened, unused and undamaged (if applicable) and suitable for resale.<\/p><\/div><\/div>

HOW TO RETURN THE GOODS TO US<\/strong><\/p>

If you wish to return an item, please first contact our customer service by email
(please click here).<\/a> Unless we receive notification from you, a refund cannot be guaranteed. Any return costs incurred by the customer are non-refundable.<\/p>

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Return address:<\/strong><\/p>

FitSmart UK (Huboo)<\/span><\/p>

Unit 1, St Modwen Park<\/span><\/p>

Clanville Way – Kington Langley<\/span><\/p>

SN15 5BD Chippenham, UK<\/span><\/p>

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Please do not return anything to us without first clearing it with a member of our customer service team (please click here)<\/a> Once we have received your return, we will refund the amount paid within a maximum of 15 days.<\/p>


DO YOU HAVE ANY QUESTIONS?<\/strong><\/p>

Please contact our customer service<\/a> for further assistance.<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Return policy Guidelines for returns and exchanges \u00a0 WE TAKE CUSTOMER SATISFACTION SERIOUSLY We attach great importance to ensuring that your shopping experience with us is the best possible. Here you will find information on how to handle returns, damaged products and cancelations. \u00a0 HOW YOU CAN CANCEL A PURCHASE IMMEDIATELY Please note that your… Continue reading Return policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"bwfblock_default_font":"","inline_featured_image":false,"footnotes":""},"class_list":["post-6953","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/pages\/6953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/comments?post=6953"}],"version-history":[{"count":11,"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/pages\/6953\/revisions"}],"predecessor-version":[{"id":163334,"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/pages\/6953\/revisions\/163334"}],"wp:attachment":[{"href":"https:\/\/fitsmart.io\/shop\/en\/wp-json\/wp\/v2\/media?parent=6953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}