WE TAKE CUSTOMER SATISFACTION SERIOUSLY
We attach great importance to ensuring that your shopping experience with us is the best possible. Here you will find information on how to handle returns, damaged products and cancelations.
HOW YOU CAN CANCEL A PURCHASE IMMEDIATELY
Please note that your credit card will only be charged once the item has been dispatched from our warehouse. If you wish to cancel your order before it is shipped, please contact our customer service immediately. We will do our best to hold the package before it is shipped. We ship within 3 working days If you wish to cancel an order, please send an e-mail to our customer service with the subject “Cancellation” and your order number so that we can process your request correctly. Due to our fast shipping process, we cannot guarantee that every order can be canceled in time. We will refund the amount paid within a maximum of 15 days.
WE REFUND ITEMS THAT HAVE BEEN CORRECTLY RETURNED TO US
If you are not completely satisfied with your purchase, we give you the option of returning the goods within 14 calendar days of receipt. All items must be returned in their original packaging, unopened, unused and undamaged (if applicable) and suitable for resale.
HOW TO RETURN THE GOODS TO US
If you wish to return an item, please first contact our customer service by email
(please click here). Unless we receive notification from you, a refund cannot be guaranteed. Any return costs incurred by the customer are non-refundable.
Return address:
FitSmart (Huboo ref 12856)
Zweenfurther Straße 10 – unit 2
04827 Machern
Germany
Please do not return anything to us without first clearing it with a member of our customer service team (please click here) Once we have received your return, we will refund the amount paid within a maximum of 15 days.
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Eat at least five types of fruit and vegetables a day for your health – https://www.gov.uk/government/publications/healthy-eating-applying-all-our-health
FitSmart products are dietary supplements. They are therefore in no way a substitute for a healthy, varied and balanced diet. The information and data disseminated on the website originate from legitimate and valid sources and are compiled with the utmost care and precision. However, this information, data, claims and statements have not been confirmed by any governmental or other medical authority. Healthy, natural and high quality dietary supplements manufactured by FitSmart are not intended to diagnose, treat, cure, heal, prevent and/or prevent disease. The natural, healthy, plant-based and vegan origin of the ingredients we use in our products makes them first choice food supplements. They do not require a doctor’s prescription. However, we strongly recommend that you consult your doctor before you start taking supplements, following a diet or participating in an exercise program, especially sports. In fact, everyone is unique, individual results may vary and there may be some personal contraindications. Through this consultation with your doctor, you can check that the ingredients used in our supplements are compatible with your particular case and the medical treatments you are already undergoing or may need to undergo. Your well-being is our top priority. We strongly recommend that you consult your doctor before you start taking supplements, following a diet or participating in an exercise program, especially sports. In fact, everyone is unique, individual results may vary and there may be some personal contraindications. Through this consultation with your doctor, you can check that the ingredients used in our supplements are compatible with your particular case and the medical treatments you are already undergoing or may need to undergo. Your well-being is our top priority. We strongly recommend that you consult your doctor before you start taking supplements, following a diet or participating in an exercise program, especially sports. In fact, everyone is unique, individual results may vary and there may be some personal contraindications. Through this consultation with your doctor, you can check that the ingredients used in our supplements are compatible with your particular case and the medical treatments you are already undergoing or may need to undergo. Your well-being is our top priority. Individual results may vary and there may be some personal contraindications. Through this consultation with your doctor, you can check that the ingredients used in our supplements are compatible with your particular case and the medical treatments you are already undergoing or may need to undergo. Your well-being is our top priority. Individual results may vary and there may be some personal contraindications. Through this consultation with your doctor, you can check that the ingredients used in our supplements are compatible with your particular case and the medical treatments you are already undergoing or may need to undergo. Your well-being is our top priority.